You can always contact us for any return question at contact@shopaimeejewelry.com or contact us at 6 Hundred Acres Rd, Newtown, CT 06470, United States
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right..
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
No restocking fees
After we receive your product it will take 5-10 business days to return to your original payment method
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER ?
All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. Orders will be shipped within 2 to 5 business days from the order date
After that, it will take
Non-Refundable Items:
- Opened or used products
- Gift
Damaged or defective items:
If you receive a damaged or defective item, please contact us immediately at contact@shopaimeejewelry.com with details and photos of the issue. We will work to resolve the problem promptly.
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.