We want you to love your Aimee Jewelry purchase! If you’re not completely satisfied, we offer a straightforward 15-day return policy.
Returns
We accept returns within 15 days of receiving your order. To be eligible:
• Items must be unused and in their original condition.
• Items must be returned in the original packaging, with tags intact.
To start a return, contact us at contact@shopaimeejewelry.com with your order details.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if:
• Your item is defective or damaged.
• You received the wrong item.
Email contact@shopaimeejewelry.com with details and photos, and we’ll resolve the issue promptly.
Exchanges
To exchange an item, the fastest method is:
1. Return the original item as per our return process.
2. Place a new order for your desired item after the return is accepted.
Refunds
Once we receive and inspect your returned item, we’ll notify you about the refund approval status. If approved:
• Refunds will be issued to your original payment method.
• Please allow 5-10 business days for the refund to reflect, depending on your bank or credit card company.
We do not charge restocking fees.
Non-Refundable Items
The following items are not eligible for refunds:
• Used products.
• Gift cards
If you have any questions or concerns, please contact us at contact@shopaimeejewelry.com.